Privacy

This privacy policy sets out the principles governing our use of your personal data. By using the services available on our website and by using the website generally, you agree to the principles set out below.

What personal data do we collect and why

When you purchase items shown on the website, we will ask you to provide certain data, such as your contact details, residential or business address and demographic information.

The principal purposes for which we process and store your personal data are:

  • to monitor, improve and administer the website and the services provided on the website;
  • to enable us to maintain security of our services and prevent their misuse;
  • to enable us to comply with our legal and regulatory obligations.
  • to contact you to ensure customer satisfaction in respect of our role as a service provider and assist you in getting the best value from our service.

We will not share your personal data with any other person, body or organisation without expressly obtaining your permission beforehand unless legally obliged to do so.

Use of Cookies

To enable us to provide the services available on the website and to monitor and improve the website, we might gather certain information about your web browsing session, including details of: your operating system, browser version, domain name and IP address, the details of the web site you linked from to the website, the pages on this site that are visited. This is all done without identifying you as an individual.

To use some of the services on this website you might need to identify yourself (for example, managing your domain, creating a support ticket), this information is not used to track your visit on this website.

We do not use third party advertising cookies on the website or transparent image files on the website or in emails.

Types of cookie used on this website

1. Persistent cookies are stored on your computer and remain there until they reach their expiration date or you choose to delete them. At this point, the browser will delete the cookie from your computer’s hard drive. Whilst the persistent cookie is present, the website that created it will have access to that cookie each time you return to that particular site.

2. Session cookies are stored on your computer and remain available for the duration of your visit to this website. When you close your browser, any session cookies that have been set will be automatically removed from your computer.

We make use of both types of cookie in order to maximise the security of our services and to ensure you always get an optimal service from our site. We do not use cookies to track your use of the internet after leaving our website, nor do we store any information about you in cookies that others could read and understand.

List of cookies used:

Cookie NameCookie CategoryDescriptionDuration
wordpress_2WordPress cookie for a logged in user.session
wordpress_logged_in_2WordPress cookie for a logged in usersession
wordpress_test_2WordPress cookie for a logged in usersession
wordpress_test_cookie2WordPress test cookiesession
wp-settings-1Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
wp-settings-time-2Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
PHPSESSID1To identify your unique session on the websitesession
SESS1To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.session
civicAllowCookies1Cookie Control user interface to remember your preference90 days
civicShowCookieIcon1Cookie Control user interface to remember your preference90 days
vc_widget_generic-expert2Cookie created by vCita - part of Fast Secure Contact form admin page1 year

Security of your Personal Data

We endeavour to take all reasonable steps to protect your personal data including, where necessary, the use of encryption technology, but cannot guarantee the security of any personal data you disclose online. You accept the inherent security implications of dealing using the internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default.